Qfor Quality Label
Arguo Consulting is holder of the Qfor quality label.
Qfor is the quality label developed especially for the training and advice market.
Why Qfor recognition?
Procedure
Characteristics
Results
Advantages
Why Qfor recognition?
Qfor recognition means that more than 80% of professional clients are satisfied with the quality of the training courses and the counselling services given by the training or advising organization. Qfor puts at the disposal of the market quality-control data about an organization for training or advising. Thanks to Qfor certification, the organizations can complete their applications for recognition for Walloon and Flemish training cheques or for Flemish advising cheques (BEA).
Procedure
The method for the quality control audit of the services of a training or advising organization is supported by the following methods:
• a detailed questionnaire;
• a satisfaction survey by telephone with the clients;
• an audit tour in the organization's premises.
If 80% of the clients interviewed express a high degree of satisfaction on the subject of the different stages of the training or advising project and if at the same time the organization meets the criteria of continuity and meticulousness, it will obtain the Qfor certification for a period of three years.
Characteristics
The Qfor audit method gives a clear view of the quality of the services, the professionalism and the seriousness of the training or advising organization. The principal elements of the Qfor audit method are connected with customer satisfaction and the specific features of the organization. Professional purchasers recognize the Qfor audit method as a quality control method, and for them it represents a guarantee of the quality of the services provided.
Results
The results from the Qfor audit for Arguo Consulting:
Advantages
The Qfor recognition reflects the fact that Arguo Consulting has been approved as a consulting organization within the framework of training cheques of the Walloon Region or the Flemish Region, and for advising cheques in the Flemish Region. This gives you the opportunity to enjoy favourable grants when you call upon Arguo Consulting for training courses and counselling services.
For more information: www.beaweb.be